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Student loans

Complaint 1952332 Student Zoom

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are handled
From
Texas 79924
Filed by
Phone
Company's answer
Untimely response
On time
No
  1. Jun 2, 2016Complaint received
  2. Jun 6, 2016Sent to Student Zoom (4 days later)
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Student Zoom complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 1, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCANo timely replyNo
Feb 27, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCANo timely replyNo
Nov 9, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceTXNo timely replyNo
Jan 12, 2015Student loansDealing with my lender or servicerReceived bad information about my loanMNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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