Case file
Mortgages
Complaint 12077299 Nexus Nova
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Loan sold or transferred to another company
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 15, 2025Complaint received
- Feb 21, 2025Sent to Nexus Nova (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Nexus Nova complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | In progress | Yes |
| Oct 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | GA | Explained | Yes |
| Oct 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | GA | In progress | Yes |
| Oct 15, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | Explained | Yes |
| Oct 14, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IL | In progress | Yes |
| Oct 14, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | GA | In progress | Yes |
| Oct 12, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Oct 5, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | VA | Explained | Yes |
| Sep 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | PA | Explained | Yes |
| Sep 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | PA | Explained | Yes |
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