Case file
Student loans
Complaint 1245420 Access Group
Closed- Product
- Student loan · Non-federal student loan
- Detail
- Having problems with customer service
- Filed by
- Web
- Company's answer
- Closed
- On time
- Yes, within 15 days
- Feb 18, 2015Complaint received
- Feb 18, 2015Sent to Access Group
- AnsweredClosed
Closed: the company closed the complaint. The consumer's own description is not published with this record.
More Access Group complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 13, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | CT | Explained | Yes |
| Oct 27, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | NY | Explained | Yes |
| Oct 14, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | GA | Explained | Yes |
| Oct 5, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | NM | Explained | Yes |
| Sep 19, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | DC | Explained | Yes |
| Aug 16, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | CA | Explained | Yes |
| Jun 19, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | NM | Explained | Yes |
| Jun 14, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | DC | Explained | Yes |
| Jun 2, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | TX | Explained | Yes |
| May 25, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | MD | Explained | Yes |
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