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Debt relief & credit repair

Complaint 12513922 Mr. Cooper

Explained
Company
Mr. Cooper
Product
Debt or credit management · Mortgage modification or foreclosure avoidance
From
Georgia 30318
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 17, 2025Complaint received
  2. May 7, 2025Sent to Mr. Cooper (51 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
May 16, 2025Money transfers & appsProblem with customer serviceKYExplainedYes
Jan 6, 2025Debt relief & credit repairProblem with customer serviceMNExplainedYes
Apr 8, 2024Debt relief & credit repairProblem with customer serviceCAExplainedYes
Mar 20, 2024Debt relief & credit repairProblem with customer serviceMIExplainedYes
Mar 3, 2024Money transfers & appsProblem with customer serviceILExplainedYes
Nov 3, 2023Debt relief & credit repairProblem with customer servicePAExplainedYes
Oct 17, 2023Debt relief & credit repairProblem with customer serviceOHExplainedYes
Mar 24, 2021Debt relief & credit repairProblem with customer servicePAExplainedYes
Dec 3, 2020Debt relief & credit repairProblem with customer serviceTXExplainedYes
Aug 6, 2020Money transfers & appsProblem with customer serviceGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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