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Money transfers & apps

Complaint 8464007 Mr. Cooper

Explained
Company
Mr. Cooper
Product
Money transfer, virtual currency, or money service · Check cashing service
From
Illinois 60140
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Mar 3, 2024Complaint received
  2. Mar 5, 2024Sent to Mr. Cooper (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
May 16, 2025Money transfers & appsProblem with customer serviceKYExplainedYes
Mar 17, 2025Debt relief & credit repairProblem with customer serviceGAExplainedYes
Jan 6, 2025Debt relief & credit repairProblem with customer serviceMNExplainedYes
Apr 8, 2024Debt relief & credit repairProblem with customer serviceCAExplainedYes
Mar 20, 2024Debt relief & credit repairProblem with customer serviceMIExplainedYes
Nov 3, 2023Debt relief & credit repairProblem with customer servicePAExplainedYes
Oct 17, 2023Debt relief & credit repairProblem with customer serviceOHExplainedYes
Mar 24, 2021Debt relief & credit repairProblem with customer servicePAExplainedYes
Dec 3, 2020Debt relief & credit repairProblem with customer serviceTXExplainedYes
Aug 6, 2020Money transfers & appsProblem with customer serviceGAExplainedYes

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