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Credit cards

Complaint 12603629 Ally Financial

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Charged too much interest
From
Florida 32703
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 21, 2025Complaint received
  2. Mar 26, 2025Sent to Ally Financial (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about fees or interest

ReceivedAboutIssueStateAnswerOn time
Sep 24, 2025Credit cardsFees or interestCharged too much interestMDExplainedYes
Sep 4, 2025Credit cardsFees or interestProblem with feesVAExplainedYes
Sep 2, 2025Credit cardsFees or interestProblem with feesVAExplainedYes
May 2, 2025Credit cardsFees or interestProblem with feesCAExplainedYes
Apr 27, 2025Credit cardsFees or interestProblem with feesCAMoney backYes
Apr 27, 2025Credit cardsFees or interestProblem with feesCAExplainedYes
Mar 30, 2025Credit cardsFees or interestCharged too much interestTXExplainedYes
Feb 24, 2025Credit cardsFees or interestProblem with feesAZExplainedYes
Oct 14, 2024Credit cardsFees or interestCharged too much interestLAExplainedYes
Sep 30, 2024Credit cardsFees or interestCharged too much interestOHExplainedYes

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