Case file
Credit cards
Complaint 13298023 Ally Financial
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with fees
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 2, 2025Complaint received
- May 13, 2025Sent to Ally Financial (11 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about fees or interest
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 24, 2025 | Credit cards | Fees or interestCharged too much interest | MD | Explained | Yes |
| Sep 4, 2025 | Credit cards | Fees or interestProblem with fees | VA | Explained | Yes |
| Sep 2, 2025 | Credit cards | Fees or interestProblem with fees | VA | Explained | Yes |
| Apr 27, 2025 | Credit cards | Fees or interestProblem with fees | CA | Money back | Yes |
| Apr 27, 2025 | Credit cards | Fees or interestProblem with fees | CA | Explained | Yes |
| Mar 30, 2025 | Credit cards | Fees or interestCharged too much interest | TX | Explained | Yes |
| Mar 21, 2025 | Credit cards | Fees or interestCharged too much interest | FL | Explained | Yes |
| Feb 24, 2025 | Credit cards | Fees or interestProblem with fees | AZ | Explained | Yes |
| Oct 14, 2024 | Credit cards | Fees or interestCharged too much interest | LA | Explained | Yes |
| Sep 30, 2024 | Credit cards | Fees or interestCharged too much interest | OH | Explained | Yes |
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