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Student loans

Complaint 12629328 Federal Student Loans Council

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
New York 147XX
Filed by
Web · Servicemember
Company's answer
Untimely response
On time
No
  1. Mar 24, 2025Complaint received
  2. Mar 24, 2025Sent to Federal Student Loans Council
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Federal Student Loans Council complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 18, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedSCNo timely replyNo
Jan 15, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledCONo timely replyNo
Jan 1, 2023Student loansDealing with your lender or servicerReceived bad information about your loanVANo timely replyNo
Jul 17, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Jun 19, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan terms-ExplainedNo
Feb 23, 2019Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
May 21, 2018Student loansDealing with your lender or servicerDon't agree with the fees charged-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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