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Student loans

Complaint 3308846 Federal Student Loans Council

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
California 91104
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jul 17, 2019Complaint received
  2. Jul 17, 2019Sent to Federal Student Loans Council
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Federal Student Loans Council complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 24, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledNYNo timely replyNo
Jan 18, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedSCNo timely replyNo
Jan 15, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledCONo timely replyNo
Jan 1, 2023Student loansDealing with your lender or servicerReceived bad information about your loanVANo timely replyNo
Jun 19, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan terms-ExplainedNo
Feb 23, 2019Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
May 21, 2018Student loansDealing with your lender or servicerDon't agree with the fees charged-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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