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Student loans

Complaint 3160571 Federal Student Loans Council

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Georgia 30014
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Feb 23, 2019Complaint received
  2. Mar 5, 2019Sent to Federal Student Loans Council (10 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Federal Student Loans Council complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 24, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledNYNo timely replyNo
Jan 18, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedSCNo timely replyNo
Jan 15, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledCONo timely replyNo
Jan 1, 2023Student loansDealing with your lender or servicerReceived bad information about your loanVANo timely replyNo
Jul 17, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Jun 19, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan terms-ExplainedNo
May 21, 2018Student loansDealing with your lender or servicerDon't agree with the fees charged-ExplainedYes

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