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Debt collector · complaint record

Federal Student Loans Council complaints

Consumers have filed 18 complaints about Federal Student Loans Council since 2018, 3 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
18

Since May 2018

Last 12 months
3

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jul 18, 2026

Rank
#1,125 of 1,963

Most complained-about debt collectors

Federal Student Loans Council complaints by month

The busiest month was July 2019 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Federal Student Loans Council answered all time

  • Closed with explanation738.9%
  • Untimely response1161.1%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Federal Student Loans Council complaints are about

  • Debt collection528%
  • Credit reporting317%
  • Student loans1056%

Top Federal Student Loans Council problems

Inside "Dealing with your lender or servicer"

  • Trouble with how payments are being handled 3
  • Received bad information about your loan 2
  • Don't agree with the fees charged 2
  • Need information about your loan balance or loan terms 1

Where Federal Student Loans Council complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (3), California (3), Georgia (2), Michigan (1), Colorado (1).

Federal Student Loans Council compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Federal Student Loans CouncilDebt collection-3new0%0%-

Compare side by side: Federal Student Loans Council vs Green Square · Federal Student Loans Council vs EMoneyUSA · Federal Student Loans Council vs Mullooly Jeffrey Rooney & Flynn · Federal Student Loans Council vs Credit World Services

What people say about Federal Student Loans Council

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Latest Federal Student Loans Council complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidGANo timely replyNo
Apr 14, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXNo timely replyNo
Feb 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMINo timely replyNo
Jul 11, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
May 14, 2025Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesFLNo timely replyNo
Mar 24, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledNYNo timely replyNo
Apr 15, 2023Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNCNo timely replyNo
Jan 18, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedSCNo timely replyNo
Jan 15, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledCONo timely replyNo
Jan 1, 2023Student loansDealing with your lender or servicerReceived bad information about your loanVANo timely replyNo
Jul 6, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
Aug 22, 2019Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes

Questions about Federal Student Loans Council

How many complaints does Federal Student Loans Council have?

Federal Student Loans Council has 18 complaints on record since May 2018, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.

Does Federal Student Loans Council respond to complaints?

Yes. Federal Student Loans Council answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Federal Student Loans Council?
Is Federal Student Loans Council legit?

Federal Student Loans Council is a real company with a public complaint record: consumers have complained about it 18 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Federal Student Loans Council legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Federal Student Loans Council?

Complain to Federal Student Loans Council in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Federal Student Loans Council complaints come from?

Most come from Texas (3), California (3), Georgia (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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