Case file
Mortgages
Complaint 12841290 TFS Financial
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Trying to communicate with the company to fix an issue with the application process
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 5, 2025Complaint received
- Jun 25, 2025Sent to TFS Financial (81 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More TFS Financial complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| May 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | OH | Explained | Yes |
| Apr 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | FL | Explained | Yes |
| Jul 30, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | OH | Explained | Yes |
| Oct 1, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | SC | Explained | Yes |
| Aug 7, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | FL | Explained | Yes |
| Jul 23, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | VA | Explained | Yes |
| Apr 11, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CA | Explained | Yes |
| Jan 2, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | OH | Explained | Yes |
| Sep 6, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | FL | Explained | Yes |
| May 26, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IN | Explained | Yes |
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