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Mortgages

Complaint 21952790 TFS Financial

Explained
Product
Mortgage · Conventional home mortgage
Detail
Changes in loan terms during the application process
From
Ohio 44057
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 6, 2026Complaint received
  2. May 6, 2026Sent to TFS Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More TFS Financial complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Apr 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsFLExplainedYes
Jul 30, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsOHExplainedYes
Apr 5, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processOHExplainedYes
Oct 1, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processSCExplainedYes
Aug 7, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Jul 23, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processVAExplainedYes
Apr 11, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Jan 2, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsOHExplainedYes
Sep 6, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedYes
May 26, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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