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Case file

Student loans

Complaint 13113677 Earnest

Explained
Company
Earnest
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
North Carolina 28379
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 22, 2025Complaint received
  2. Apr 22, 2025Sent to Earnest
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Earnest complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Student loansDealing with your lender or servicerProblem with customer serviceILExplainedYes
Oct 1, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Oct 1, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Sep 30, 2026Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
Aug 23, 2026Student loansDealing with your lender or servicerProblem with customer servicePAExplainedYes
Aug 11, 2026Student loansDealing with your lender or servicerReceived bad information about your loanWIExplainedYes
Aug 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Jul 29, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
May 28, 2026Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
May 27, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes

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