Case file
Student loans
Complaint 13139492 Kentucky Higher Education Assistance Authority
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 23, 2025Complaint received
- Apr 23, 2025Sent to Kentucky Higher Education Assistance Authority
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Kentucky Higher Education Assistance Authority complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| May 24, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NJ | Explained | Yes |
| May 12, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | AZ | Explained | Yes |
| Feb 12, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | WA | Explained | Yes |
| Jan 15, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | DE | Explained | Yes |
| Dec 23, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MA | Explained | Yes |
| Aug 1, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | KY | Explained | Yes |
| Jul 28, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | KY | Explained | Yes |
| Apr 2, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | GA | Explained | Yes |
| Dec 27, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Explained | Yes |
| Dec 26, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | KY | Explained | Yes |
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