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Student loans

Complaint 22127442 Kentucky Higher Education Assistance Authority

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Arizona 85138
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 12, 2026Complaint received
  2. May 12, 2026Sent to Kentucky Higher Education Assistance Authority
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Apr 23, 2025Student loansDealing with your lender or servicerReceived bad information about your loanMSExplainedYes
Apr 2, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedGAExplainedYes
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