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Mortgages

Complaint 13478280 Guaranteed Rate

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue with the loan closing
From
Georgia 30316
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 1, 2025Complaint received
  2. May 13, 2025Sent to Guaranteed Rate (12 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Guaranteed Rate complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingILExplainedYes
Sep 25, 2026MortgagesClosing on a mortgageDelays with the closing processNYExplainedYes
Sep 11, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingFLExplainedNo
Aug 28, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingFLExplainedYes
Aug 25, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingMAExplainedYes
Jul 31, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNJExplainedYes
Jul 29, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingILExplainedYes
Jul 24, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresGAExplainedYes
Jul 24, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresVAExplainedYes
Jul 16, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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