Case file
- Product
- Debt or credit management · Debt settlement
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 16, 2025Complaint received
- May 16, 2025Sent to Synchrony
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Synchrony complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 16, 2026 | Money transfers & apps | Problem with customer service | CA | In progress | Yes |
| Feb 17, 2026 | Debt relief & credit repair | Problem with customer service | NV | Explained | Yes |
| Dec 19, 2025 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Nov 12, 2025 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Jul 22, 2025 | Debt relief & credit repair | Problem with customer service | NJ | Explained | Yes |
| Feb 5, 2025 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Feb 4, 2025 | Money transfers & apps | Problem with customer service | NE | Explained | Yes |
| Dec 20, 2024 | Debt relief & credit repair | Problem with customer service | IL | Explained | Yes |
| Jul 24, 2024 | Debt relief & credit repair | Problem with customer service | OR | Explained | Yes |
| May 30, 2024 | Debt relief & credit repair | Problem with customer service | CA | Fixed | Yes |
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