Case file
- Product
- Debt or credit management · Debt settlement
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 17, 2026Complaint received
- Feb 17, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 16, 2026 | Money transfers & apps | Problem with customer service | CA | In progress | Yes |
| Dec 19, 2025 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Nov 12, 2025 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Jul 22, 2025 | Debt relief & credit repair | Problem with customer service | NJ | Explained | Yes |
| May 16, 2025 | Debt relief & credit repair | Problem with customer service | KS | Money back | Yes |
| Feb 5, 2025 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Feb 4, 2025 | Money transfers & apps | Problem with customer service | NE | Explained | Yes |
| Dec 20, 2024 | Debt relief & credit repair | Problem with customer service | IL | Explained | Yes |
| Jul 24, 2024 | Debt relief & credit repair | Problem with customer service | OR | Explained | Yes |
| May 30, 2024 | Debt relief & credit repair | Problem with customer service | CA | Fixed | Yes |
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