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Debt relief & credit repair

Complaint 14805024 Synchrony

Explained
Company
Synchrony
Product
Debt or credit management · Debt settlement
From
New Jersey 07747
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 22, 2025Complaint received
  2. Jul 22, 2025Sent to Synchrony
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synchrony complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026Money transfers & appsProblem with customer serviceCAIn progressYes
Feb 17, 2026Debt relief & credit repairProblem with customer serviceNVExplainedYes
Dec 19, 2025Debt relief & credit repairProblem with customer serviceTXExplainedYes
Nov 12, 2025Debt relief & credit repairProblem with customer serviceTXExplainedYes
May 16, 2025Debt relief & credit repairProblem with customer serviceKSMoney backYes
Feb 5, 2025Debt relief & credit repairProblem with customer serviceTXExplainedYes
Feb 4, 2025Money transfers & appsProblem with customer serviceNEExplainedYes
Dec 20, 2024Debt relief & credit repairProblem with customer serviceILExplainedYes
Jul 24, 2024Debt relief & credit repairProblem with customer serviceORExplainedYes
May 30, 2024Debt relief & credit repairProblem with customer serviceCAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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