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Credit reporting

Complaint 13641034 Customers Bancorp

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Account status incorrect
From
Massachusetts 01801
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 21, 2025Complaint received
  2. May 21, 2025Sent to Customers Bancorp
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectALIn progressYes
May 1, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Apr 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectCTExplainedYes
Feb 12, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Apr 30, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseWIExplainedYes
Feb 23, 2025Credit cardsIncorrect information on your reportAccount information incorrectCAExplainedYes
Oct 7, 2024Bank accountsIncorrect information on your reportAccount status incorrectFLExplainedYes
Mar 4, 2024Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Jan 31, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Jan 8, 2024Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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