Case file
Mortgages
Complaint 13735870 Gateway First Bank
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 28, 2025Complaint received
- May 28, 2025Sent to Gateway First Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Gateway First Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | OK | Explained | Yes |
| Aug 24, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | TX | Explained | Yes |
| Aug 15, 2026 | Mortgages | Trouble during payment processPayment process | OK | Explained | Yes |
| Aug 4, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | KS | Explained | Yes |
| May 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | VA | Money back | Yes |
| May 28, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | TX | Explained | Yes |
| May 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Mar 27, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | CO | Explained | Yes |
| Jan 31, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Jan 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
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