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Mortgages

Complaint 21874655 Gateway First Bank

Explained
Product
Mortgage · Conventional home mortgage
Detail
Escrow, taxes, or insurance
From
Texas 77024
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 5, 2026Complaint received
  2. May 5, 2026Sent to Gateway First Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Gateway First Bank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Aug 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceOKExplainedYes
Aug 24, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyTXExplainedYes
Aug 15, 2026MortgagesTrouble during payment processPayment processOKExplainedYes
Aug 4, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanKSExplainedYes
May 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceVAMoney backYes
May 28, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)TXExplainedYes
Mar 27, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)COExplainedYes
Jan 31, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jan 8, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Dec 1, 2025MortgagesTrouble during payment processPayment processSDFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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