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Mortgages

Complaint 22703647 Gateway First Bank

Money back
Product
Mortgage · VA mortgage
Detail
Escrow, taxes, or insurance
From
Virginia 20191
Filed by
Web · Servicemember
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. May 29, 2026Complaint received
  2. May 29, 2026Sent to Gateway First Bank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Gateway First Bank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Aug 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceOKExplainedYes
Aug 24, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyTXExplainedYes
Aug 15, 2026MortgagesTrouble during payment processPayment processOKExplainedYes
Aug 4, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanKSExplainedYes
May 28, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)TXExplainedYes
May 5, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Mar 27, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)COExplainedYes
Jan 31, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jan 8, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Dec 1, 2025MortgagesTrouble during payment processPayment processSDFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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