Complaint log
Gateway First Bank complaint log
The newest complaints about Gateway First Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 24, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 18, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 15, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Aug 11, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 4, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| May 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| May 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| May 28, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| May 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Fixed |
| May 24, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Apr 29, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 31, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Mar 27, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Mar 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 16, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jan 31, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 21, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Jan 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 18, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Dec 12, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Dec 5, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 4, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 1, 2025 | Mortgages | Trouble during payment processPayment process | Fixed |
| Nov 23, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Nov 19, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 3, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 22, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Oct 2, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 2, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 26, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jul 31, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 20, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 1, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jun 28, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 27, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jun 17, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works