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Case file

Debt collection

Complaint 13798987 RoundPoint Mortgage Servicing

Explained
Product
Debt collection · Mortgage debt
Detail
Didn't receive enough information to verify debt
From
New York 12110
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 31, 2025Complaint received
  2. May 31, 2025Sent to RoundPoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More RoundPoint Mortgage Servicing complaints about written notification about debt

ReceivedAboutIssueStateAnswerOn time
Oct 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
Mar 12, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
Jan 26, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtDEExplainedYes
Sep 17, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtDEExplainedYes
Oct 2, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedNo
Oct 2, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedNo
Dec 5, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Sep 15, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtNMExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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