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Debt collection

Complaint 2746236 RoundPoint Mortgage Servicing

Explained
Product
Debt collection · Mortgage debt
Detail
Didn't receive enough information to verify debt
From
Illinois 60517
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 5, 2017Complaint received
  2. Dec 5, 2017Sent to RoundPoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More RoundPoint Mortgage Servicing complaints about written notification about debt

ReceivedAboutIssueStateAnswerOn time
Oct 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
May 31, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
Mar 12, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
Jan 26, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtDEExplainedYes
Sep 17, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtDEExplainedYes
Oct 2, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedNo
Oct 2, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedNo
Sep 15, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtNMExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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