Case file
Auto loans & leases
Complaint 13874809 Firstbank Puerto Rico
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Billing problem
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 3, 2025Complaint received
- Jul 4, 2025Sent to Firstbank Puerto Rico (31 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstbank Puerto Rico complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | In progress | Yes |
| Apr 29, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | PR | Explained | Yes |
| Apr 19, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | Explained | Yes |
| Aug 13, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | Explained | Yes |
| Jun 23, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | TN | Explained | Yes |
| Mar 12, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | PR | Explained | Yes |
| Jan 21, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | Explained | Yes |
| Jan 21, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | PR | Explained | Yes |
| Dec 3, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | PR | Explained | Yes |
| Mar 19, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | PR | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.