Case file
Auto loans & leases
Complaint 21718632 Firstbank Puerto Rico
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Problem with additional products or services purchased with the loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 29, 2026Complaint received
- Apr 29, 2026Sent to Firstbank Puerto Rico
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstbank Puerto Rico complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | In progress | Yes |
| Apr 19, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | Explained | Yes |
| Aug 13, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | Explained | Yes |
| Jun 23, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | TN | Explained | Yes |
| Jun 3, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | Explained | Yes |
| Mar 12, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | PR | Explained | Yes |
| Jan 21, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | Explained | Yes |
| Jan 21, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | PR | Explained | Yes |
| Dec 3, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | PR | Explained | Yes |
| Mar 19, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | PR | Explained | Yes |
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