Case file
Auto loans & leases
Complaint 8190228 Firstbank Puerto Rico
Explained- Product
- Vehicle loan or lease · Lease
- Detail
- Problem with fees charged
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 21, 2024Complaint received
- Jan 21, 2024Sent to Firstbank Puerto Rico
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstbank Puerto Rico complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | In progress | Yes |
| Apr 29, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | PR | Explained | Yes |
| Apr 19, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | Explained | Yes |
| Aug 13, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | Explained | Yes |
| Jun 23, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | TN | Explained | Yes |
| Jun 3, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | Explained | Yes |
| Mar 12, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | PR | Explained | Yes |
| Jan 21, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | PR | Explained | Yes |
| Dec 3, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | PR | Explained | Yes |
| Mar 19, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | PR | Explained | Yes |
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