Case file
Mortgages
Complaint 13891604 Valley National Bancorp
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Changes in loan terms during the application process
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 4, 2025Complaint received
- Jun 4, 2025Sent to Valley National Bancorp
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Valley National Bancorp complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 4, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Fixed | Yes |
| Jan 11, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Nov 6, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Jun 30, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Money back | Yes |
| Jun 28, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Money back | Yes |
| Nov 19, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Nov 16, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Nov 10, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Sep 4, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Jul 30, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Explained | Yes |
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