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Mortgages

Complaint 3963022 Valley National Bancorp

Explained
Product
Mortgage · Conventional home mortgage
From
New York 13731
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Nov 16, 2020Complaint received
  2. Nov 18, 2020Sent to Valley National Bancorp (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Valley National Bancorp complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Jun 4, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processNJExplainedYes
Jul 4, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFLFixedYes
Jan 11, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Nov 6, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Jun 30, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNJMoney backYes
Jun 28, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNJMoney backYes
Nov 19, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Nov 10, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Sep 4, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Jul 30, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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