Case file
Mortgages
Complaint 7204551 Valley National Bancorp
Fixed- Product
- Mortgage · Conventional home mortgage
- Filed by
- Web · Older American
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Jul 4, 2023Complaint received
- Jul 4, 2023Sent to Valley National Bancorp
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Valley National Bancorp complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 4, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | NJ | Explained | Yes |
| Jan 11, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Nov 6, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Jun 30, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Money back | Yes |
| Jun 28, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Money back | Yes |
| Nov 19, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Nov 16, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Nov 10, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Sep 4, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Jul 30, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Explained | Yes |
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