Case file
Money transfers & apps
Complaint 14018642 Citibank
Money back- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Web · Servicemember
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 11, 2025Complaint received
- Jun 11, 2025Sent to Citibank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Citibank complaints about other service problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Money transfers & apps | Other service problem | MD | In progress | Yes |
| Aug 20, 2026 | Money transfers & apps | Other service problem | FL | Fixed | Yes |
| Jul 15, 2026 | Money transfers & apps | Other service problem | NY | Explained | Yes |
| May 13, 2026 | Money transfers & apps | Other service problem | NY | Explained | Yes |
| May 1, 2026 | Money transfers & apps | Other service problem | CA | Explained | Yes |
| Apr 1, 2026 | Money transfers & apps | Other service problem | MA | Explained | Yes |
| Oct 22, 2025 | Money transfers & apps | Other service problem | - | Fixed | Yes |
| Oct 8, 2025 | Crypto | Other service problem | FL | Explained | Yes |
| Aug 18, 2025 | Money transfers & apps | Other service problem | TX | Explained | Yes |
| Jul 3, 2025 | Money transfers & apps | Other service problem | - | Explained | Yes |
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