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Money transfers & apps

Complaint 25622847 Citibank

Fixed
Company
Citibank
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Florida 33131
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 20, 2026Complaint received
  2. Aug 21, 2026Sent to Citibank (1 day later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Citibank complaints about other service problem

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Money transfers & appsOther service problemMDIn progressYes
Jul 15, 2026Money transfers & appsOther service problemNYExplainedYes
May 13, 2026Money transfers & appsOther service problemNYExplainedYes
May 1, 2026Money transfers & appsOther service problemCAExplainedYes
Apr 1, 2026Money transfers & appsOther service problemMAExplainedYes
Oct 22, 2025Money transfers & appsOther service problem-FixedYes
Oct 8, 2025CryptoOther service problemFLExplainedYes
Aug 18, 2025Money transfers & appsOther service problemTXExplainedYes
Jul 3, 2025Money transfers & appsOther service problem-ExplainedYes
Jun 11, 2025Money transfers & appsOther service problemCAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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