Case file
Crypto
Complaint 16445073 Citibank
Explained- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 8, 2025Complaint received
- Oct 8, 2025Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about other service problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Money transfers & apps | Other service problem | MD | In progress | Yes |
| Aug 20, 2026 | Money transfers & apps | Other service problem | FL | Fixed | Yes |
| Jul 15, 2026 | Money transfers & apps | Other service problem | NY | Explained | Yes |
| May 13, 2026 | Money transfers & apps | Other service problem | NY | Explained | Yes |
| May 1, 2026 | Money transfers & apps | Other service problem | CA | Explained | Yes |
| Apr 1, 2026 | Money transfers & apps | Other service problem | MA | Explained | Yes |
| Oct 22, 2025 | Money transfers & apps | Other service problem | - | Fixed | Yes |
| Aug 18, 2025 | Money transfers & apps | Other service problem | TX | Explained | Yes |
| Jul 3, 2025 | Money transfers & apps | Other service problem | - | Explained | Yes |
| Jun 11, 2025 | Money transfers & apps | Other service problem | CA | Money back | Yes |
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