Case file
Bank accounts
Complaint 14083279 Betterment
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Funds not received from closed account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 14, 2025Complaint received
- Jun 23, 2025Sent to Betterment (9 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Betterment complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 4, 2026 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Sep 2, 2026 | Bank accounts | Closing an accountCan't close your account | CA | Explained | Yes |
| Jul 21, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | Yes |
| Apr 6, 2026 | Bank accounts | Closing an accountCan't close your account | VA | Explained | Yes |
| Feb 2, 2026 | Bank accounts | Closing an accountCan't close your account | MA | Explained | Yes |
| Jan 26, 2026 | Bank accounts | Closing an accountCan't close your account | TN | Explained | Yes |
| Oct 10, 2025 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Apr 14, 2025 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Nov 4, 2024 | Bank accounts | Closing an accountFunds not received from closed account | FL | Explained | Yes |
| Jul 30, 2024 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
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