Case file
Student loans
Complaint 1415837 Student Loan Finance
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Need information about my balance/terms
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jun 10, 2015Complaint received
- Jun 10, 2015Sent to Student Loan Finance
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Student Loan Finance complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 11, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | SD | Explained | Yes |
| Dec 28, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MN | Explained | Yes |
| Dec 2, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | TX | Fixed | Yes |
| Oct 11, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | MN | Explained | Yes |
| Aug 9, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MN | Explained | Yes |
| Aug 5, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | CA | Explained | Yes |
| Jan 12, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | FL | Explained | Yes |
| Nov 21, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | TX | Explained | Yes |
| Aug 4, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | MN | Explained | Yes |
| Mar 31, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | TX | Explained | Yes |
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