Case file
Student loans
Complaint 2154071 Student Loan Finance
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Received bad information about my loan
- Filed by
- Postal mail
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Oct 11, 2016Complaint received
- Oct 13, 2016Sent to Student Loan Finance (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Student Loan Finance complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 11, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | SD | Explained | Yes |
| Dec 28, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MN | Explained | Yes |
| Dec 2, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | TX | Fixed | Yes |
| Aug 9, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MN | Explained | Yes |
| Aug 5, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | CA | Explained | Yes |
| Jan 12, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | FL | Explained | Yes |
| Nov 21, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | TX | Explained | Yes |
| Aug 4, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | MN | Explained | Yes |
| Jun 10, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | MN | Explained | Yes |
| Mar 31, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | TX | Explained | Yes |
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