Case file
Student loans
Complaint 2232694 Student Loan Finance
Fixed- Product
- Student loan · Non-federal student loan
- Detail
- Having problems with customer service
- Filed by
- Web · Servicemember
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Dec 2, 2016Complaint received
- Dec 2, 2016Sent to Student Loan Finance
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Student Loan Finance complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 11, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | SD | Explained | Yes |
| Dec 28, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MN | Explained | Yes |
| Oct 11, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | MN | Explained | Yes |
| Aug 9, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MN | Explained | Yes |
| Aug 5, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | CA | Explained | Yes |
| Jan 12, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | FL | Explained | Yes |
| Nov 21, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | TX | Explained | Yes |
| Aug 4, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | MN | Explained | Yes |
| Jun 10, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | MN | Explained | Yes |
| Mar 31, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | TX | Explained | Yes |
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