Case file
Mortgages
Complaint 14270992 Morgan Stanley
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Payment process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 24, 2025Complaint received
- Jun 24, 2025Sent to Morgan Stanley
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Morgan Stanley complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 7, 2026 | Mortgages | Trouble during payment processPayment process | CT | Explained | Yes |
| Sep 22, 2026 | Mortgages | Trouble during payment processPayment process | IL | Explained | Yes |
| Sep 2, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CT | Explained | Yes |
| Jun 15, 2026 | Mortgages | Trouble during payment processPayment process | CT | Explained | Yes |
| Jun 10, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | PA | Explained | Yes |
| Jan 9, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MA | Explained | Yes |
| Aug 22, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | GA | Explained | No |
| Aug 12, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Explained | Yes |
| Apr 24, 2025 | Mortgages | Trouble during payment processPayment process | CT | Explained | Yes |
| Sep 18, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NJ | Explained | Yes |
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