Case file
Mortgages
Complaint 29365739 Morgan Stanley
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Payment process
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 7, 2026Complaint received
- Oct 7, 2026Sent to Morgan Stanley
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Morgan Stanley complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 22, 2026 | Mortgages | Trouble during payment processPayment process | IL | Explained | Yes |
| Sep 2, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CT | Explained | Yes |
| Jun 15, 2026 | Mortgages | Trouble during payment processPayment process | CT | Explained | Yes |
| Jun 10, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | PA | Explained | Yes |
| Jan 9, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MA | Explained | Yes |
| Aug 22, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | GA | Explained | No |
| Aug 12, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Explained | Yes |
| Jun 24, 2025 | Mortgages | Trouble during payment processPayment process | CT | Explained | Yes |
| Apr 24, 2025 | Mortgages | Trouble during payment processPayment process | CT | Explained | Yes |
| Sep 18, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NJ | Explained | Yes |
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