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Mortgages

Complaint 23067111 Morgan Stanley

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Pennsylvania 17022
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 10, 2026Complaint received
  2. Jun 10, 2026Sent to Morgan Stanley
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Morgan Stanley complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 7, 2026MortgagesTrouble during payment processPayment processCTExplainedYes
Sep 22, 2026MortgagesTrouble during payment processPayment processILExplainedYes
Sep 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCTExplainedYes
Jun 15, 2026MortgagesTrouble during payment processPayment processCTExplainedYes
Jan 9, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMAExplainedYes
Aug 22, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedNo
Aug 12, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Jun 24, 2025MortgagesTrouble during payment processPayment processCTExplainedYes
Apr 24, 2025MortgagesTrouble during payment processPayment processCTExplainedYes
Sep 18, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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