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Case file

Credit reporting

Complaint 14378118 Entrata

Explained
Company
Entrata
Product
Credit reporting or other personal consumer reports · Other personal consumer report
Detail
Didn't receive services that were advertised
From
Maryland 21236
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Jun 30, 2025Complaint received
  2. Jun 30, 2025Sent to Entrata
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Entrata complaints about identity theft protection or other monitoring services

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Credit reportingIdentity theft protection or other monitoring servicesBilling dispute for servicesGAExplainedYes
Sep 5, 2026Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Aug 28, 2026Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedNo
Jul 20, 2026Credit reportingIdentity theft protection or other monitoring servicesBilling dispute for servicesOKExplainedNo
Apr 9, 2026Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceGAExplainedNo
Feb 5, 2026Credit reportingIdentity theft protection or other monitoring servicesProblem with product or service terms changingFLExplainedNo
Aug 26, 2025Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceOHExplainedYes
Jan 29, 2025Credit reportingIdentity theft protection or other monitoring servicesDidn't receive services that were advertisedMNExplainedNo
Jan 15, 2025Credit reportingIdentity theft protection or other monitoring servicesDidn't receive services that were advertisedMAExplainedNo
Jul 24, 2024Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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