Case file
Credit reporting
Complaint 9603499 Entrata
Explained- Product
- Credit reporting or other personal consumer reports · Other personal consumer report
- Detail
- Problem canceling credit monitoring or identify theft protection service
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jul 24, 2024Complaint received
- Jul 24, 2024Sent to Entrata
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Entrata complaints about identity theft protection or other monitoring services
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | GA | Explained | Yes |
| Sep 5, 2026 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | FL | Explained | Yes |
| Aug 28, 2026 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | FL | Explained | No |
| Jul 20, 2026 | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | OK | Explained | No |
| Apr 9, 2026 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | GA | Explained | No |
| Feb 5, 2026 | Credit reporting | Identity theft protection or other monitoring servicesProblem with product or service terms changing | FL | Explained | No |
| Aug 26, 2025 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | OH | Explained | Yes |
| Jun 30, 2025 | Credit reporting | Identity theft protection or other monitoring servicesDidn't receive services that were advertised | MD | Explained | No |
| Jan 29, 2025 | Credit reporting | Identity theft protection or other monitoring servicesDidn't receive services that were advertised | MN | Explained | No |
| Jan 15, 2025 | Credit reporting | Identity theft protection or other monitoring servicesDidn't receive services that were advertised | MA | Explained | No |
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