Complaint log
Entrata complaint log
The newest complaints about Entrata, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 2, 2026 | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | Explained |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | No timely reply |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Oct 27, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | No timely reply |
| Oct 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Oct 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | No timely reply |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | No timely reply |
| Oct 8, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | No timely reply |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 5, 2026 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | Explained |
| Oct 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Sep 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Sep 29, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | No timely reply |
| Sep 24, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | No timely reply |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Sep 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | No timely reply |
| Sep 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Sep 7, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Sep 5, 2026 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Sep 2, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 2, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Sep 1, 2026 | Money transfers & apps | Unexpected or other fees | Explained |
| Aug 28, 2026 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Aug 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 27, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Aug 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 23, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 19, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Aug 13, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Aug 8, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Aug 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 6, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 5, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Aug 3, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Aug 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 1, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jul 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 26, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jul 23, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jul 21, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jul 20, 2026 | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | Explained |
| Jul 6, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jul 6, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Jun 30, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works