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Bank accounts

Complaint 14505175 Eastern Bankshares

Money back
Product
Checking or savings account · Checking account
Detail
Company closed your account
From
Massachusetts 02072
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 7, 2025Complaint received
  2. Jul 7, 2025Sent to Eastern Bankshares
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Eastern Bankshares complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Jul 29, 2026Bank accountsClosing an accountCompany closed your accountNHExplainedYes
May 20, 2026Bank accountsClosing an accountCompany closed your accountMAExplainedYes
Jan 10, 2026Bank accountsClosing an accountCompany closed your accountMAMoney backYes
Oct 27, 2025Bank accountsClosing an accountFees charged for closing accountMAMoney backYes
Sep 20, 2025Bank accountsClosing an accountCompany closed your accountMAExplainedYes
Nov 9, 2024Bank accountsClosing an accountCompany closed your accountMAMoney backYes
Apr 5, 2024Bank accountsClosing an accountCompany closed your accountMAExplainedYes
Jan 25, 2023Bank accountsClosing an accountCompany closed your accountMAExplainedYes
Oct 5, 2022Bank accountsClosing an accountCompany closed your accountMAExplainedYes
Mar 13, 2022Bank accountsClosing an accountCompany closed your accountMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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