Case file
Bank accounts
Complaint 6483819 Eastern Bankshares
Explained- Product
- Checking or savings account · Checking account
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 25, 2023Complaint received
- Jan 25, 2023Sent to Eastern Bankshares
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Eastern Bankshares complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 29, 2026 | Bank accounts | Closing an accountCompany closed your account | NH | Explained | Yes |
| May 20, 2026 | Bank accounts | Closing an accountCompany closed your account | MA | Explained | Yes |
| Jan 10, 2026 | Bank accounts | Closing an accountCompany closed your account | MA | Money back | Yes |
| Oct 27, 2025 | Bank accounts | Closing an accountFees charged for closing account | MA | Money back | Yes |
| Sep 20, 2025 | Bank accounts | Closing an accountCompany closed your account | MA | Explained | Yes |
| Jul 7, 2025 | Bank accounts | Closing an accountCompany closed your account | MA | Money back | Yes |
| Nov 9, 2024 | Bank accounts | Closing an accountCompany closed your account | MA | Money back | Yes |
| Apr 5, 2024 | Bank accounts | Closing an accountCompany closed your account | MA | Explained | Yes |
| Oct 5, 2022 | Bank accounts | Closing an accountCompany closed your account | MA | Explained | Yes |
| Mar 13, 2022 | Bank accounts | Closing an accountCompany closed your account | MA | Explained | Yes |
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