Case file
Credit reporting
Complaint 14719850 Ofg Bancorp
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 17, 2025Complaint received
- Jul 17, 2025Sent to Ofg Bancorp
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ofg Bancorp complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 1, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PR | In progress | Yes |
| Aug 17, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PR | Explained | Yes |
| Aug 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PR | Explained | Yes |
| Aug 4, 2026 | Credit cards | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | PR | Explained | Yes |
| Jul 29, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | PR | Explained | Yes |
| Jul 20, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PR | Explained | Yes |
| Apr 10, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AR | Explained | Yes |
| Dec 1, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PR | Explained | Yes |
| May 7, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Jan 13, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | PR | Explained | Yes |
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