Case file
Credit cards
Complaint 28805065 Ofg Bancorp
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Postal mail
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 1, 2026Complaint received
- Oct 1, 2026Sent to Ofg Bancorp
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Ofg Bancorp complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 17, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PR | Explained | Yes |
| Aug 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PR | Explained | Yes |
| Aug 4, 2026 | Credit cards | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | PR | Explained | Yes |
| Jul 29, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | PR | Explained | Yes |
| Jul 20, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PR | Explained | Yes |
| Apr 10, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AR | Explained | Yes |
| Dec 1, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PR | Explained | Yes |
| Jul 17, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PR | Explained | Yes |
| May 7, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Jan 13, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | PR | Explained | Yes |
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